Company Profile
Software, Tech
2,000+ employees
Enhance Workplace Culture
Recognition & Rewards
Challenge:
Echo Global Logistics struggled to maintain its culture in the face of rapid growth.
With over 30 offices nationwide, the nearly $2 billion business needed to provide consistent, high-quality service to customers, even as it fought to unify its culture internally.
Solution:
Echo Global Logistics adopted the full Kazoo [now WorkTango] platform — and used its people data tools to measure and drive improvements.
And those improvements are considerable. Since using Kazoo [now WorkTango], Echo Global Logistics has experienced an increase in every single employee engagement category, and reduced flight risk by 5%. That reduction translated into increased productivity, cost savings, and customer retention.
“Kazoo [now WorkTango] has established clear and simple training and roped in key stakeholders at every level to ensure a high level of engagement and success at each of our many locations. It has been very, very effective.”
Key Results:
of its employees have received recognition within the last six months
of the respondents believe giving recognition is motivational to coworkers
are motivated when they receive recognition