The Employee Experience platform of choice for the financial services industry
Real results from American Eagle Financial Credit Union within 12 months
Hover and click the volume button to listen!
Recognition & Rewards
Amplify and incentivize key behaviors and values for financial services employees
- Encourage employees, managers, and executives to send public or private recognition, with or without points
- Customize recognition to support peer-nominated awards and automated milestone celebrations (i.e. years of service awards, birthdays)
- Let your employees choose their rewards from the Employee Rewards Marketplace filled with products, experiences, and more from popular brands such as Apple and Amazon
- Build a culture of appreciation and ensure key values permeate all financial services employees
- Drive behaviors such as wellness, professional development, and employee referrals with Incentives
Arrowhead Credit Union cut its employee quit rate in half with WorkTango
Surveys & Insights
Turn insights into action across the entire employee lifecycle
- Get diagnostic feedback across the entire employee lifecycle with customizable survey templates for onboarding, development, engagement, DE&I, and off-boarding of financial services employees
- Give all employees a voice – whether they’re helping customers on the phone, in person, or behind the scenes – through surveys that can be completed on any device
- Measure engagement with research-backed questions from I/O Psychologists, or customize to keep historical trends
RBFCU improved customer service scores thanks to WorkTango
RBFCU leveraged WorkTango’s Recognition & Rewards platform to elevate its member experience program.Employee retention increased, and customer NPS scores steadily grew.
Address employee feedback while maintaining confidentiality
- Use Anonymous Conversations to respond to comments to ensure employees feel heard
- Support confidentiality, authentic feedback and high participation rates with WorkTango’s Employee Promise
- Automatically generate Action Plans to help improve any specific issues surfaced in surveys
Deliver employee recognition and improve service excellence with WorkTango
WorkTango is a great fit for what we do and what we stand for. Employees are more consistently giving good service. If we treat each other well, we are seeing that there’s a return on investment to members.
Evan Fournet
AVP of Learning and Development
RBFCU
WorkTango is an excellent resource to recognize co-workers, management, and others who make work life a pleasure and who impact our jobs in a positive manner. It solves the problem of how to recognize others in an impactful manner and at the same time reward them for their good work.
WorkTango User
This is the best thing ever. It’s exactly what I need, and it’s easy to administer. I would say I spend 15 minutes a day administering.
Valerie Hopkins
SVP of Human Resources
Arrowhead Credit Union
The upside to using WorkTango is that anyone can recognize anyone for anything. There isn’t a middle-man for processing your acknowledgements and your awards are immediate.
WorkTango User
