The Employee Experience Platform of choice for the financial services industry
Real results from American Eagle Financial Credit Union within 12 months
Hover and click the volume button to listen!
Recognition & Rewards
Amplify and incentivize key behaviors and values for financial services employees
- Encourage employees, managers, and executives to send public or private recognition, with or without points
- Customize recognition to support peer-nominated awards and automated milestone celebrations (i.e. years of service, birthdays)
- Let your employees choose their rewards from the Employee Rewards Marketplace filled with products, experiences, and more from popular brands such as Apple and Amazon
- Build a culture of appreciation and ensure key values permeate all financial services employees
- Drive behaviors such as wellness, professional development, and employee referrals with Incentives
Arrowhead Credit Union cut employee quit rate in half
Surveys & Insights
Turn insights into action across the entire employee lifecycle
- Get diagnostic feedback across the entire employee lifecycle with customizable survey templates for onboarding, development, engagement, DE&I, and off-boarding of financial services employees
- Identify key focus areas and analyze trends
- Measure engagement by location, branch, group, team, department and more
- View actionable insights leadership can use to improve your employee NPS and company culture
- Automatically generate Action Plans to help improve the specific issues highlighted in employee surveys
RBFCU’s collision of CX and the employee experience
RBFCU leveraged WorkTango’s Recognition & Rewards platform to elevate its member experience program — plus, employee retention increased and customer NPS scores steadily grew.
With the recognition platform in place giving employees visibility of RBFCU’s employee efforts, the awareness of the member experience program went way up as employee KPIs were celebrated by recognition.
Measure and improve employee alignment and engagement
- Give all employees a voice – whether they’re helping customers on the phone, in person, or are behind the scenes – through customizable surveys that can be completed on any device, from anywhere
- Support confidentiality, authentic feedback and high participation rates with our Employee Promise
- Measure engagement with research-based questions, or customize to keep historical trends
- Use Anonymous Conversations to respond to comments to ensure all employees feel heard
Leverage WorkTango to deliver impactful employee recognition and improve service excellence
WorkTango is a great fit for what we do and what we stand for. Employees are more consistently giving good service. If we treat each other well, we are seeing that there’s a return on investment to members.
AVP of Learning and Development
WorkTango is an excellent resource to recognize co-workers, management, and others who make work life a pleasure and who impact our jobs in a positive manner. It solves the problem of how to recognize others in an impactful manner and at the same time reward them for their good work.
This is the best thing ever. It’s exactly what I need, and it’s easy to administer. I would say I spend 15 minutes a day administering.
SVP of Human Resources
Arrowhead Credit Union
The upside to using WorkTango is that anyone can recognize anyone for anything. There isn’t a middle-man for processing your acknowledgements and your awards are immediate. I can also choose the amount of the award I want to give individually or split evenly through a group of people. Very customizable.
WorkTango Employee Experience Platform
Looking for a holistic solution to measure and improve Employee Engagement at your financial organization?
WorkTango is the only holistic Employee Experience Platform built for the modern workplace that enables meaningful recognition and rewards, offers actionable insights through employee surveys, and supports alignment through goal setting and feedback.
WorkTango is built for the workplace we all want to be a part of – where priorities become clear, achievements are celebrated, and employees have a voice.