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Respond to employee survey comments with Anonymous Conversations

Extend authentic employee listening with Anonymous Conversations by responding to  employee survey comments.

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Screenshot of WorkTango's Anonymous Conversations feature.
Screenshot of a list of open text survey responses, featuring WorkTango's Anonymous Conversations feature.

Acknowledge and respond to employee comments

  • Respond to employee comments to continue the conversation, while protecting employee anonymity
  • Gain access to a unique way to have a two-way conversation to extend the value of your survey and dig further into worrisome areas
  • Easily acknowledge employee comments in one-click to give confidence that responses are being read
  • Decide which administrators or leaders can access and which surveys will have anonymous comments turned on or off
  • Use to increase the propensity of employees offering valuable feedback in future surveys

Understand themes and sentiment from comments

  • Gather qualitative feedback in an intuitive way to support action
  • Visualize employee sentiment for all qualitative feedback from employees and easily pull out themes
  • Gain the ability for administrators to access all comments or a selection based on any specific attribute (i.e. only access comments for hierarchy or a department)
Example of a Sentiment Cloud from WorkTango's Survey & Insights platform.

Frequently Asked Questions (FAQs)

WorkTango Anonymous Conversations is a feature that allows employees to engage in a candid, two-way dialogue with their manager or HR about their survey feedback, all while maintaining complete anonymity. This builds trust, clarifies complex employee issues, and helps leaders understand concerns without compromising confidentiality or psychological safety.

Whoever has permission to respond or acknowledge a comment in an employee survey can trigger an Anonymous Conversation. The employee receives an email from WorkTango with confidential messaging and a secret code to view and respond to the comment if desired, enabling safe, anonymous two-way dialogue.

WorkTango uses strict technical safeguards to strip identifying information from Anonymous Conversations. Managers can see the conversation content, but they never see the employee's name, ensuring psychological safety and protecting employee identity throughout the anonymous dialogue.

Typically, the Anonymous Conversation is routed to the employee's direct manager (for team-specific issues) or the HR team (for systemic or sensitive issues). WorkTango's routing rules are configurable based on your organizational structure, giving you flexibility in managing anonymous employee feedback.