Emmaus Homes Uses Recognition to Connect Dispersed Employees
Company Profile
By partnering with Kazoo [now WorkTango], we can now see in real-time the great work our team is doing on a day-to-day basis.
Times have changed, and so has our company name—from Kazoo to WorkTango. With our recent acquisition and expansion to a holistic Employee Experience Platform, Kazoo is now known as WorkTango. You’ll read and hear customers referring to us as Kazoo in materials released prior to the change, but rest assured we still offer the same quality products and services, just with a new name.
Challenge
Emmaus Homes’ scattered, inconsistent employee recognition programs lacked impact.
The nonprofit industry typically sees a turnover rate of 45%, so Emmaus Homes knew retention was a challenge. Additionally, internal feedback indicated that employees felt disconnected across the nonprofit’s 80+ homes, and the old recognition program wasn’t resonating.
Solution
Emmaus Homes streamlined its programs with Kazoo [now WorkTango’s] platform.
The Recognition & Rewards platform helped Emmaus Homes connect its geographically dispersed employees through visible, real-time, peer-to-peer recognition. Plus, the nonprofit saved $25,000 on its rewards budget, and its Glassdoor score soared.
Results
- $25,000+ rewards budget saving after streamlining programs
- 40,000+ pieces of Recognition sent by employees
- 1,800+ bonuses earned for safety, compliance, and communications programs
- +21% increase in Emmaus Homes' 'Recommend to a Friend' score on Glassdoor