Last updated: May 24, 2022
Information Collected and How We Use It
On the Website
We use the Information you provide us to send you Information that may be of interest to you, such as Information about our products and details on upcoming events. We may use the Information we collect about your usage of the Website to improve our Website or personalize your experience on the Website.
On the Service
Your employer or an entity with which you have a relationship may subscribe to the Service (“Customer”). Kazoo may receive Information about you from the Customer or collect Information from you under the direction of the Customer. Concerning Personal Information provided by a Customer or collected under the direction of a Customer, Kazoo is the data processor, and the Customer with is the data controller. If you are a user of the Service, you or Customer may provide us with Information such as your name, a photo, email address, shipping address, job title, employment start date, birthday, and other Information you may share in your profile or that you may post to the Service. Some users of the Service may also provide Kazoo with a credit card or other payment information for billing purposes.
We use the Information you provide to Kazoo as a user of the Service solely to provide the Service and fulfill our obligations under the agreement we have with the Customer with which you have a relationship or as may otherwise be required by law. We may use the Information collected about how you use the Service for purposes of improving the Service.
We will retain your Information collected on the Service only as long as for as long as your account is active or as long as necessary to fulfill its obligations under its agreement with the Customer with which you have a relationship or other legal obligations.
Your Control Over Your Information
If, at any time, after providing personal Information to Kazoo via the Website, you wish to update, change, or request the deletion of such Information, please contact us at [email protected] with a detailed request. If you want to unsubscribe from communications, please follow the instructions shown in each email communication or contact us at [email protected]
If you are a user of the Service, you can update or change your Information within the Service on your profile page. If you wish to remove or delete your Information from the Service, please request such deletion from your administrator at the Customer with whom you have a relationship. We will work with your administrator to respond to such a request within 30 days.
If you would like to download all of your personal Information and Information about your activity on the Service, you can do so by going to your profile edit page and clicking the link to download a copy of your Kazoo data. Downloading such data will not remove it from the Service; please contact your administrator if you wish to remove your Information from the Service.
Sharing of Information with Third Parties
We may utilize contractors, technology vendors, or other entities (“Agents”) to assist us in communications or in providing the Service. Agents will only have access to and the right to use Information as necessary to carry out the services they are performing for Kazoo or as otherwise required by law.
We maintain industry-standard physical, technical, and administrative safeguards designed to protect the Information collected from the risk of accidental or unlawful destruction or accidental loss, alteration, or unauthorized disclosure or access.
Third-Party Websites and Services
International Transfers of Information and GDPR
Privacy Shield Statement
This Privacy Shield Statement outlines our general policy and practices for implementing the Principles, including the types of Information we gather, how we use it and the notice and choice affected individuals have regarding our use of and their ability to correct that Information. This Privacy Shield Statement applies to all Personal Information received by Kazoo, whether in electronic, paper, or verbal format.
Kazoo is aware of recent legal precedent that has found compliance with Privacy Shield Framework is no longer adequate to comply with the GDPR. For this reason, Kazoo also complies with the Standard Contractual Clauses promulgated by the GDPR via our Data Processing Addendum.
Privacy Shield Definitions
“Personal Data” means Information that (1) is transferred from the EU, the United Kingdom, or Switzerland to the United States; (2) is recorded in any form; (3) is about, or pertains to a specific individual; and (4) can be linked to that individual.
“Sensitive Personal Information” means Personal Information that reveals race, ethnic origin, sexual orientation, political opinions, religious or philosophical beliefs, trade union membership, or that concerns an individual’s health.
Privacy Shield Principles
Notice. Kazoo shall inform an individual of the purpose for which it collects and uses the Personal Data and the types of non-agent third parties to which Kazoo discloses or may disclose that Personal Data. Kazoo shall provide the individual with the choice and means for limiting the use and disclosure of their Personal Data. Notice will be provided in clear and conspicuous language when individuals are first asked to provide Personal Data to Kazoo, or as soon as practicable thereafter, and in any event, before Kazoo uses or discloses the Personal Data for a purpose other than for which it was originally collected. Kazoo may be required to disclose Personal Data in response to a lawful request by public authorities, including to meet national security or law enforcement requirements.
Kazoo may collect your first and last name, shipping address, email address and Kazoo password, age, and a credit card or other payment information that you choose to provide to Kazoo. We may ask you to provide Personal Information that will enable us to enhance your use of the Service, or for purposes such as facilitating correspondence with you or your company, registering your entitlement to access certain special features, or to complete transactions. We also collect Information on the pages you access and other Information you may volunteer, such as survey information. It is always your choice whether or not to provide Personal Information to us, and this is not a requirement for the use of the Service. Choice. Kazoo will offer individuals the opportunity to choose (opt-out) whether their Personal Data is (1) to be disclosed to a third party or (2) to be used for a purpose other than the purpose for which it was originally collected or subsequently authorized by the individual. For Sensitive Personal Information, Kazoo will allow individuals to affirmatively or explicitly (opt-out) consent to the disclosure of the information for a purpose other than the purpose for which it was originally collected or subsequently authorized by the individual. Kazoo shall treat Sensitive Personal Information received from an individual the same as the individual would treat and identify it as Sensitive Personal Information.
Agents, technology vendors and/or contractors of Kazoo may have access to your Personal Data on a need to know basis to perform services on behalf of Kazoo or provide or enable elements of the Service. All such agents or contractors who have access to such Information are required to keep the Information confidential and not use it for any other purpose than to carry out the services they are performing for Kazoo or as otherwise required by law.
Accountability for Onward Transfer. Prior to disclosing Personal Data to a non-agent third party, Kazoo shall notify the individual of such disclosure and allow the individual the choice (opt-out) of such disclosure. Kazoo shall ensure that any third party for which Personal Data may be disclosed subscribes to the Principles or are subject to law providing the same level of privacy protection as is required by the Principles and agree in writing to provide an adequate level of privacy protection. Kazoo may be held responsible in cases of onward transfers to third parties.
Data Security. Kazoo shall take reasonable steps to protect the Personal Data from loss, misuse, and unauthorized access, disclosure, alteration, and destruction. Kazoo has put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the Personal Data from loss, misuse, unauthorized access or disclosure, alteration, or destruction. Kazoo cannot guarantee the security of Personal Data on or transmitted via the Internet.
Data Integrity and Purpose Limitation. Kazoo shall only process Personal Data in a way that is compatible with and relevant for the purpose for which it was collected or authorized by the individual. To the extent necessary for those purposes, Kazoo shall take reasonable steps to ensure that Personal Data is accurate, complete, current, and reliable for its intended use.
Access and Recourse. Kazoo acknowledges the right of Swiss and/or EU individuals to access their personal data. Individuals shall be allowed access to their Personal Data and be permitted to correct, amend or delete inaccurate Information, except where the burden or expense of providing access would be disproportionate to the risks to the privacy of the individual in the case in question or where the rights of persons other than the individual would be violated.
206 East 9th Street, Suite 1700
Austin, Texas 78701 USA
Email: [email protected]
Kazoo has committed to refer unresolved privacy complaints under the Privacy Shield Principles to BBB EU PRIVACY SHIELD, a non-profit alternative dispute resolution provider located in the United States and operated by the BBB National Programs. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed by Kazoo, to file a complaint, please visit this site.
Please note that if your complaint is not resolved through any of the above channels, under limited circumstances, a binding arbitration option may be available before a Privacy Shield Panel.
Amendments to Privacy Shield Statement
This Privacy Shield Statement may be amended from time to time, consistent with the requirements of the Privacy Shield frameworks. We will post any revised statement on this Website.