[On-Demand] Replace Top-Down Change Management with Continuous Listening

What is continuous active listening and how does it support employees through transition?

Key takeaways from this on-demand webinar include:

  • How to better manage a change initiative and get buy-in
  • Cascading complicated top-down change plans across the organization
  • How continuous active listening leads to greater efficiency and agility

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Pauline James

Principal of Anchor HR Services

Pauline James is the Principal of Anchor HR Services. Her team’s mission is to assist new, growing, and under-resourced organizations with implementing the solutions required to drive a great employee experience and business results. An area of expertise is building a purpose-oriented culture that is participative, evidence-based, and forward-focused. Anchor HR is your partner to adapt effectively to meet changing business demands.

Prior to launching Anchor HR, Pauline held a number of senior positions and led Employee Relations and Labour Relations in the Canadian market with large national organizations. She has supported small independent units and large complex divisions in identifying barriers to employee engagement and performance. Her track record includes working with Operations and HR divisions to build effective and sustainable programs, tailored to their needs.

Rob Catalano

Chief Engagement Officer at WorkTango

Rob is the Chief Engagement Officer at WorkTango and has spent the last 17 years consulting companies on employee engagement while building HR technology and advisory companies. He is the Canadian Chairperson for The Enterprise Engagement Alliance, with a mandate to lead and help educate corporate, government and not-for-profit management on a formal process for implementing engagement across the enterprise community.  He is active in the Engage for Success movement, focused on raising the profile of the impact of employee engagement on employee and business success, and he was named one of the 100 Top Global Employee Engagement Influencers in 2019. He is an avid hockey and volleyball player, traveller, used to play guitar in a metal band, and in his own terms a ‘pointaholic’ – he collects loyalty points for everything and anything! You can reach him at [email protected] or @RobCatalano on twitter.