WorkTango Appoints Matthew Brown as Senior Vice President of Customer Experience

AUSTIN, TX, October 7, 2026 — WorkTango, an award-winning Employee Experience platform, today announced the appointment of Matthew Brown as Senior Vice President of Customer Experience. Matthew will lead the team that helps WorkTango customers get measurable business results from Recognition & Rewards, Surveys & Insights, and Constellation, from implementation through long-term program growth.

Matthew brings more than 20 years of HR leadership experience across manufacturing, retail, restaurants, digital marketing, labor management, HR SaaS, finance, and banking. He served as Chief People & Culture Officer at Schoox, where his team used WorkTango to unify recognition across a global workforce and to tie rewards to the behaviors the business needed most. Using Incentives within Recognition & Rewards, Schoox saw 99% of employees complete mandatory security training within 10 days. He most recently spent two years as an HR technology analyst, studying how organizations evaluate, adopt, and get value from HCM technology. 

"Over the past several years, our Customer Success team has grown alongside our customers and our platform. Matthew will build on that momentum by leading the team with a practitioner's expertise and an analyst's perspective,” said Monique McDonough, CEO of WorkTango. "Our mission has always been to help customers see measurable results from their programs. Matthew knows firsthand what it takes to get there, and he'll help us deliver on that mission in even bigger ways." 

"I've seen employee experience from nearly every angle, as an HR leader, as a WorkTango customer, and as an HCM analyst. What I've learned is that when people feel seen, heard, and appreciated, everything else gets easier," said Matthew Brown, SVP of Customer Success at WorkTango. "My passion is to help organizations succeed at the intersection of people, process, and technology. I'm a huge fan of WorkTango, and I'm excited to lead a team that shares my belief in what a great employee experience can do."  

Media contact
Emily Hendricks, Senior Content Marketing Manager,  WorkTango | pr@worktango.com