OLV Human Services Doubles Program Participation

OLV Human Services Doubles Program Participation

Company Profile


950 employees

Improve Retention

Recognition & Rewards
Surveys & Insights

Times have changed, and so has our company name—from Kazoo to WorkTango. With our recent acquisition and expansion to a holistic Employee Experience Platform, Kazoo is now known as WorkTango. You’ll read and hear customers referring to us as Kazoo in materials released prior to the change, but rest assured we still offer the same quality products and services, just with a new name.


OLV Human Services’ high turnover rate was hurting customer service and the company’s budget.

With employee turnover at 25%, it was clear the nonprofit needed to address the problems of its disconnected, dispersed employee base. While OLV Human Services had an employee recognition program, it was outdated, time-consuming, and wasn’t resonating with employees.


OLV Human Services reduced turnover and increased response rates on employee surveys with Kazoo [now WorkTango’s] Behavior Bonuses. 

The nonprofit used Kazoo [now WorkTango’s] Recognition & Rewards platform to incentivize retention efforts such as onboarding, training, and service awards. Additionally, OLV’s use of Kazoo [now WorkTango’s] surveys to gauge and foster employee engagement boosted participation in company wellness and team-building initiatives by 200%.


OLV Human Services had a 30% reduction in both voluntary and involuntary terminations.

With the help of Kazoo [now WorkTango’s] Recognition & Rewards platform, OLV Human Services was able to reduce voluntary and involuntary terminations, while increasing employee engagement across the company. OLV Human Services saw a 94% increase in responses to corporate surveys, and double the number of participation in wellness and team-building initiatives. 

“Any survey we incentivize in Kazoo [now WorkTango] we get over 100 responses. We used to get only 6-7.”
— Jordan Benkelman,  HR Organizational Development Coordinator

Key Results:

0 %

increase in survey responses rates

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reduction in both voluntary and involuntary terminations

0 X

more employee recognition than expected, with consistent usage since launch

0 X

participation in wellness and team-building programs

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