Company Profile
Financial Services
350+ employees
Enhance Workplace Culture
Improve Retention
Recognition & Rewards
Challenge
Arrowhead Credit Union was losing employees to competitors’ big-bank perks.
Recognition and rewards at Arrowhead Credit Union were inconsistent across the board, and its multigenerational workforce felt disconnected, leading to high turnover. The credit union knew it needed to create a strong culture with consistent recognition throughout the company to improve retention.
Solution
Arrowhead Credit Union created a strong culture of recognition and increased retention with Kazoo [now WorkTango’s] Recognition & Rewards platform.
By using public, peer-to-peer recognition to close the gap in its company’s workforce, Arrowhead Credit Union connected its employees across departments, locations, and generations — and reduced the employee turnover rate by 49%. Plus, the company customized its reward catalog to fit and reinforce its culture, offering experiences, charitable contributions, and more.
Results
Arrowhead Credit Union cut its quit rate in half.
With the Recognition & Rewards platform from Kazoo [now WorkTango], Arrowhead Credit Union was able to connect its employees across multiple generations, using public recognition as a tool to close the gap in its workforce. Within the first year, the company saved 40% on its rewards budget and had a 49% reduction in the number of employees who left to work at other credit unions or banks.
At WorkTango, we’re revolutionizing how the world’s most forward-thinking companies engage and inspire their people. We offer the only Employee Experience Platform that enables meaningful recognition and rewards, supports alignment through goal setting and feedback, and offers actionable insights through employee surveys.
WorkTango is built for the workplace we all want to be a part of – where priorities become clear, achievements are celebrated, and employees have a voice. So if you’re ready to improve (work) lives, schedule a demo today.
“This is the best thing ever. It’s exactly what I need, and it’s easy to administer. I would say I spend 15 minutes a day administering.”
Key Results:
reduction in employee turnover
savings in rewards budget
employees actively sending recognition on the platform
pieces of recognition sent across all age groups, departments, and locations