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Replace Top-Down Change Management with Continuous Listening:

Engaging Employees in an Agile and Participative Workplace Culture

Do your company initiatives take longer to implement than you would expect, despite all the time and resources you invest in change management? For those leading a change initiative, we can feel comforted by a sense of control with complicated top-down hierarchical change plans. Surprisingly, however, we tend to garner greater buy-in, efficiency, and agility with a focus on continuous active listening. Join us for a discussion on tailoring efforts for the greatest impact when supporting your employees through transitions.

Learning Objectives:

  • Discover a process for meaningfully engaging employees as trusted advisors
  • Understand how employees can be trusted to deliver when we are transparent on challenges and what success looks like
  • Learn proven strategies for engaging employees in an ongoing dialogue to assess challenges, adapt practices, and continuously refine
  • Explore common pitfalls and practical approaches for employee communications during times of change
  • Hear case studies of building a purpose-oriented culture that is participative, evidence-based, and forward-focused

Download the Slides

Presenter Bios

Pauline James, MIR
Pauline James - Anchor HR

Pauline James is the Principal of Anchor HR Services. Her team’s mission is to assist new, growing, and under-resourced organizations with implementing the solutions required to drive a great employee experience and business results. An area of expertise is building a purpose-oriented culture that is participative, evidence-based, and forward-focused. Anchor HR is your partner to adapt effectively to meet changing business demands.

Prior to launching Anchor HR, Pauline held a number of senior positions and led Employee Relations and Labour Relations in the Canadian market with large national organizations. She has supported small independent units and large complex divisions in identifying barriers to employee engagement and performance. Her track record includes working with Operations and HR divisions to build effective and sustainable programs, tailored to their needs.

Rob Catalano

Rob is the Chief Engagement Officer at WorkTango and has spent the last 17 years consulting companies on employee engagement while building HR technology and advisory companies. He is the Canadian Chairperson for The Enterprise Engagement Alliance, with a mandate to lead and help educate corporate, government and not-for-profit management on a formal process for implementing engagement across the enterprise community.  He is active in the Engage for Success movement, focused on raising the profile of the impact of employee engagement on employee and business success, and he was named one of the 100 Top Global Employee Engagement Influencers in 2019. He is an avid hockey and volleyball player, traveller, used to play guitar in a metal band, and in his own terms a ‘pointaholic’ – he collects loyalty points for everything and anything! You can reach him at [email protected] or @RobCatalano on twitter.